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TriTech SBDC Receives $12,500 Grant from Bank of America

TriTech SBDC Receives $12,500 Grant from Bank of America

Through funding from Bank of America, TriTech SBDC will promote technology and innovation by providing free consulting workshops and webinars for existing and aspiring business owners. The grant is part of Bank of America’s support to nonprofits addressing issues crucial to economic mobility and community vitality efforts like creating strong business corridors and access to safe, […]

6 Ways to Tell if Your Customer Experience Sucks

Sales success is founded on acquiring new customers. We all know new customers are valuable, but business leaders often talk about the lifetime value of a customer. This means there is tremendous long-term value on keeping the customers once they are acquired. Obvious, right?  Apparently not. Poor customer experience is the key reason for three-quarters […]

Who is more important?!?

Who is more important?!?

….the HORSE or the JOCKEY??? Many times when an entrepreneur goes out and seeks funding from investors, they commit the error of overemphasizing the company. Make no mistake, the company is very important; what the company does, the industry it is in, whether or not they have disruptive technology, whether there is any intellectual property […]

Never stop LEARNING!

Never stop LEARNING!

Turns out that virtually all successful entrepreneurs are naturally curious individuals. They never stop learning. They know that to run an effective and profitable business, they must become a “specialized generalist” on a myriad of topics. This means that they try to learn as much as they can about topics like personnel management and motivational […]

Never mistake a good IDEA for a good OPPORTUNITY

Never mistake a good IDEA for a good OPPORTUNITY

Never mistake a good IDEA for a good OPPORTUNITY Always remember that not all good ideas are good opportunities. This is a key concept that virtually all entrepreneurs need to understand because successful entrepreneurs (and investors) definitely know the difference between the two.  A good opportunity is ALWAYS anchored in a market-driven need and ALWAYS […]

Twitter tools you may have missed!

Twitter tools you may have missed!

There are hundreds of Twitter apps out there—so many, in fact, it’s easy to overlook some good ones. Here are a few you might want to check out. Hashtagify http://hashtagify.me/ Updated daily, it shows the latest trending hashtags related to yours. In Table Mode you can view hashtags’ popularity, correlation, weekly trend and monthly trend. […]

Understanding the 2016 Angel Funding Halo Report

Written by Sergio C. Muñoz for Tritech The Halo Report provides analysis and trends on US angel and angel group activity. Earlier this month, The Halo Report issued a special Minority Report analyzing 2,382 deals in 2016 where the gender and race of the entrepreneur was verified using data from the Angel Capital Association of […]

Talk to Real, Potential Customers

Talk to Real, Potential Customers Author: Rajan Kasetty   When you have a business idea, it is normal to to talk about it with your family, friends and people you know. Unfortunately, not all the responses will be objective. They will want to encourage you, sound positive and be nice.   Instead, identify your potential […]

A Guide to Social Media Customer Care

A Guide to Social Media Customer Care

Author: Amit Raj Social media is the go-to portal when customers want to reach out. One customer may post a query on your Facebook page, while another tweets you with a complaint. Either way, your reputation is at stake when consumer interaction becomes so public. How can you ensure customer satisfaction without compromising your brand? […]

TriTech Small Business Development Center and NASA Forge New Space Act Agreement

TriTech Small Business Development Center and NASA Forge New Space Act Agreement

First SBDC to Pilot Multi-Pronged Approach with NASA’s Regional Economic Development, Technology Transfer and Innovation Research Initiatives TriTech Small Business Development Center (SBDC), hosted by Riverside Community College District (RCCD), is entering into an agreement with NASA’s Armstrong Flight Research Center in Edwards, California to pilot a new business model to spur economic development. NASA […]